Refund and Returns Policy

30-Day Return Guarantee

At Best UK Wholesaler, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return eligible items within 30 days of purchase for a refund or exchange.

Eligibility Criteria

• Items must be in their original condition, unused, and in the original packaging.
• Software, digital products, and gift cards are not eligible for return.
• Returns must be initiated within 30 days of the purchase date.

How to Initiate a Return

1. Contact our customer service team at service@bestukwholesaler.co.uk to request a return authorization.
2. Pack the items securely in the original packaging and include any accessories or documentation.
3. Ship the return package to Unit E10 Charles House Bridge Road Southall UB2 4BD.

Refund Process

• Once we receive your returned items and verify their eligibility, we will process your refund.
• Refunds will be issued to the original payment method within 7 business days.

Exchanges

• If you wish to exchange an item, please contact our customer service team for assistance.
• Exchanges are subject to product availability.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately for assistance.
• We will provide instructions for returning the item and arranging a replacement or refund.

Insurance

• We utilize Royal Mail services, which include standard insurance coverage as part of their offerings.

Contact Us

If you have any questions or need further assistance regarding our refund and return policy, please contact our customer service team at Service@bestukwholesaler.co.uk

or text +44454007535

.