Shipping Policy
Last updated: August 2026
Delivery Options
| Service | Estimated Delivery | Cost |
|---|---|---|
| Tracked UK Delivery | 1 – 2 working days | £5.99 |
| Orders over £150 ex VAT | 1 – 2 working days | FREE |
✓ Free tracked delivery automatically applied on orders over £150 ex VAT — a launch offer, with no minimum order below it
One Flat Rate, No Minimum Order
Every order ships by tracked courier at a flat £5.99, whatever the size — there is no minimum order value. Once your basket passes £150 ex VAT, delivery is free as part of our launch offer.
Same-Day Dispatch
Orders placed before 3:00pm on business days (Monday to Friday, excluding bank holidays) are dispatched the same day. Orders placed after 3:00pm or on weekends are dispatched the next business day.
Delivery Area
We deliver to all mainland UK addresses. Delivery to Northern Ireland, Scottish Highlands, offshore islands, and other remote areas may take additional time and may be subject to a surcharge. We currently do not offer international delivery.
Tracking
All orders are sent via a tracked courier service. You will receive a tracking number by email once your order has been dispatched. You can use this to monitor delivery progress directly with the courier.
Failed Deliveries
If a delivery attempt is unsuccessful, the courier will leave a card with instructions for re-delivery or collection. We are not responsible for parcels not collected following a failed delivery attempt. Re-delivery charges may apply.
Damaged or Missing Goods
If your order arrives damaged or items are missing, please contact us within 48 hours of delivery at info@bestukwholesaler.co.uk with your order number and photographs of the damage. We will arrange a replacement or refund where appropriate.
Contact
For any delivery queries, contact us at info@bestukwholesaler.co.uk or call +44 20 8922 7686.